Audi A4: Audi connect vehicle
control services
Services
Applies to: vehicles with Audi connect vehicle control
Using Audi connect vehicle control services, you
can perform tasks such as viewing data about
your vehicle or control vehicle functions remotely.
You can view and use services available for your
vehicle at my.audi.com or through the myAudi
app.
Information about the services and the corresponding
app was accurate at the time this manual
was printed. The scope of services depends on
the country and equipment. There may be
changes over the service life of the vehicle.
WARNING
- Always follow the information found
in General information.
- Driver messages, text messages, and illuminated
warning and indicator lights in the vehicle
always take priority over information
from the Audi connect services. The information
displayed by the Audi connect services
should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or accidents.
Tips
- Accessing specific data or controlling functions
remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
- An eSIM card establishes the Internet connection
for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The mobile phone network, for example,
must be available to use these services.
Setup
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
- Set the key user
- Install the myAudi app on your mobile device
and log in with your access information.
Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Wi-Fi
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
- Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equipment,
the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-Fi hotspot is active and Wi-Fi devices can be connected
to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the following
information if needed.
- Access point (SSID): name of the Wi-Fi hotspot.
- Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for secure
passwords. For more information, refer to
reputable and current sources on password security.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-Fi hotspot. A data plan is needed to do this.
WARNING
Always follow the information found in General information.
Note
Always follow the information found in
General information.
Tips
The name of the Wi-Fi hotspot and the Bluetooth
name are automatically compared
when there are changes.
Data plans1)
Applies to: vehicles with Audi connect
Data plans must be purchased in order to use certain
services in General information.
You can purchase data plans at my.audi.com.
1) Not available in every market.
WARNING
Always follow the information found
in General information.
Note
Always follow the information found in
General information.
Tips
- Depending on the country, you may be able
to use the myAudi app or my.audi.com.
- Depending on the country, there may be restrictions
on the use of data plans (such as
mobile phone service providers) when driving
in other countries.
- If selling your vehicle, you should delete the
vehicle from the customer portal for the cell
phone service provider to avoid being charged
for additional purchases.
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some troubleshooting
options. They depend on the equipment.
READ NEXT:
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data transmission
and a phone call. The data transmission
from your vehicle forwards important informat
Applies to: vehicles with navigation system
Fig. 140 Route guidance not started
The navigation system directs you to your destination,
around traffic incidents, and on alternative
routes, if desired.
SEE MORE:
Special tools and workshop equipment required
Angled Screwdriver -VAS6416-
Removing
- Unclip the sun visor mount expanding cap
-1- in the direction of -arrow-
by sliding the -VAS6416- just approximately 1 mm under the cap.
Note
If the -VAS6416- is inserted farther, it will be locat
Battery general information
Because of the complex power supply, all work
on batteries such as disconnecting, replacing,
etc., should only be performed by an authorized
Audi dealer or authorized Audi Service Facility.
Multiple batteries with different technologies
may be installed in your vehicle: