Audi A4 Owners & Service Manuals

Audi A4: Audi connect vehicle control services

Audi A4 (B9) 2016-2023 Owner's Manual / Infotainment system / Audi connect / Audi connect vehicle control services

Services

Applies to: vehicles with Audi connect vehicle control

Using Audi connect vehicle control services, you can perform tasks such as viewing data about your vehicle or control vehicle functions remotely.

You can view and use services available for your vehicle at my.audi.com or through the myAudi app.

Information about the services and the corresponding app was accurate at the time this manual was printed. The scope of services depends on the country and equipment. There may be changes over the service life of the vehicle.

WARNING

  • Always follow the information found in General information.
  • Driver messages, text messages, and illuminated warning and indicator lights in the vehicle always take priority over information from the Audi connect services. The information displayed by the Audi connect services should not cause you to take safety risks. This can result in the vehicle breaking down in traffic and to serious injuries or accidents.

Tips

  • Accessing specific data or controlling functions remotely depends on the charge level of the vehicle battery. Therefore, these functions only have limited availability after switching off the ignition.
  • An eSIM card establishes the Internet connection for Audi connect vehicle control services. The costs for this are included in the price of Audi connect vehicle control services. The mobile phone network, for example, must be available to use these services.

Setup

Applies to: vehicles with Audi connect vehicle control

Create a myAudi account by registering in the myAudi app or at my.audi.com, depending on your country.

  • Set the key user
  • Install the myAudi app on your mobile device and log in with your access information.

Tips

Some services require you to enter a 4-digit PIN that you set up during registration.

Settings

Wi-Fi

Applies to: vehicles with Wi-Fi hotspot

Requirement: the ignition must be switched on.

  • Applies to: MMI: Select on the home screen: SETTINGS > Connection settings > Wi-Fi

Depending on the country and the vehicle equipment, the following functions may be available:

Wi-Fi

When the function is switched on, the MMI's Wi-Fi hotspot is active and Wi-Fi devices can be connected to the hotspot.

Wi-Fi hotspot settings

The Wi-Fi connection between the MMI and your Wi-Fi device is encrypted. You can change the following information if needed.

  • Access point (SSID): name of the Wi-Fi hotspot.
  • Password: an initial password was set at the factory in the MMI. Audi recommends changing the initial password. Only use secure passwords that conform to the general guidelines for secure passwords. For more information, refer to reputable and current sources on password security.

Allow data connection through Wi-Fi

When the function is switched on, mobile devices can use the Internet connection through the Wi-Fi hotspot. A data plan is needed to do this.

WARNING

Always follow the information found in General information.

Note

Always follow the information found in General information.

Tips

The name of the Wi-Fi hotspot and the Bluetooth name are automatically compared when there are changes.

Data plans1)

Applies to: vehicles with Audi connect

Data plans must be purchased in order to use certain services in General information.

You can purchase data plans at my.audi.com.

1) Not available in every market.

WARNING

Always follow the information found in General information.

Note

Always follow the information found in General information.

Tips

  • Depending on the country, you may be able to use the myAudi app or my.audi.com.
  • Depending on the country, there may be restrictions on the use of data plans (such as mobile phone service providers) when driving in other countries.
  • If selling your vehicle, you should delete the vehicle from the customer portal for the cell phone service provider to avoid being charged for additional purchases.

Troubleshooting

Applies to: vehicles with Audi connect Infotainment

The information that follows lists some troubleshooting options. They depend on the equipment.

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